Frequently Asked Questions

We've put together this guide to cover the most frequently asked questions. If you have any further queries, please feel free to get in touch.

Headlines

• One Great Price
• Nationwide Delivery & Collection
• Comprehensive Size Range
• Exceptional Customer Service

Before Ordering

• Can I Order Fabric Swatches?
• How Much Notice Do I Need To Give?
• Can I Mix And Match Any Outfit Combination?
• Will I Need Cuff Links To Wear One Of Your Shirts?
• Do You Offer Extra Long Sleeved Shirts?
• Can I Just Order Seperate Accessories?
• What Sizes Do You Need?
• Should I Measure Myself?
• Will You Always Have The Sizes I Need?
• What Is Your Quality Like?
• Can I Visit Your Store To Try On?
• Do You Sell Suits As Well As Hire Them?
• Do You Offer Extended Hire For Weddings Abroad?
• Can I Get A Quote?
• Is The Price I See The Price I Pay?
• What About Discounts For Larger Orders?
• Do You Offer Boys' Suits?
• What About Supplying Non-GB Mainland?
• What Are The Retail Selling Values Of Your Garments?

Ordering

• How Do I Begin My Order?
• Can I Place An Order Over The Phone?
• Do I Have To Give The Sizes When I Order?
• When Do I Have To Make Payment?
• What About Security Deposits?
• Will I Receive An Order Confirmation?
• How Can I Change My Order Before Delivery?
• How Do I Order A Size Change After Delivery?
• If I Cancel My Order, Will I Get A Full Refund?
• What About Matching Handkerchiefs?
• Is The Waistcoat Size The Same As The Jacket Size?

Delivery & Collection

• Where Do You Deliver & At What Time?
• What Do You Charge For Carriage?
• Can My Order Be Delivered & Collected At More Than One Address?
• Can The Collection Address Be Different To The Delivery Address?
• How Will I Know My Delivery Day?
• How Will I Know My Collection Day?
• What Happens If I Am Not Ready When You Come To Collect?